|Our web based call shop billing system is included with DUAL Softswitch
for you to offer to your customers. The system automatically detects the booths in
use at a call shop and offers a separate web page for each booth. The web site can
be accessed at http://callshop.dualsoftswitch.com/
and can also be made available under your own domain name.
There are two levels of
access using different passwords. Calling rates can be set online or uploaded by a
user with an Administrator password. The use of an Operator
password restricts operators to routine billing functions. More information is
available in the online User
If you do not need all of the VoIP switching
features offered by DUAL Softswitch, but just need a call shop billing system for your
own shop, please consider our Bill My Calls
|When your customers log onto the call shop biller, they will see your
list of booths that they have set up. They can return to this page at any time by
clicking the Booths link at the top of any page. Every page on the site
also displays a list of current booths in a box on the left of the page.
The booths can
be opened and closed using the red and green button.
Clicking on a booth's name opens that booth's page. An example is
This page of the callshop billing system has two main sections:
- The top section shows the call that is currently in progress. In this example, a
call to U.S.A. has been connected for nearly 16 minutes.
- The bottom section shows the calls that have been completed from the booth. The
final column shows the charges to the caller for the completed calls. These charges
are calculated according to the configuration settings described later. The total
charge for the unpaid calls (not including the call in progress) is shown in the green
box. In this example, the amount due so far from the customer is £2.81, but this
will increase when the U.S.A. call has been completed. Once the customer has paid,
pressing the "Clear calls" button at the bottom of the page clears the list of
calls and resets the balance due to £0.00.
- Optionally, the booth can operate the biller in prepayment mode. In this mode, a
deposit is taken from the caller before they start calling, and they are allowed to call
up to the value of their deposit. Once they have finished calling, the page will
show you the total balance that should be returned to the caller.
|Reports are available to help call shop owners reconcile their cash
payments at the end of each day.
Click on a date to see a summary of the call costs and
customer charges for each booth:
|The following report summarises your activities on the chosen date.
The cost you paid to your service provider for calls is shows in the Cost
column. The charges you made to callers in your shop are shown in the Charge
The call shop management software is self configuring.
The system should automatically detects the booths in a call shop.
Optionally, there are two areas to configure:
Currency and rating options
Clicking on the Configuration link at the top of the page will
open a configuration page.
Rates can be specified individually on a web page or uploaded using
Microsoft Excel, and these rates will override the Rating factor in the previous
section. This feature is available by clicking on the Rates link at the top
of the page and follow the on screen instructions.
|You can have a complete H.323 and SIP softswitch running in a few hours.
Signup for a hosted softswitch now.