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Special Rates and Routes

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By default, an account's per minute charges are determined by the tariff assigned to that account using the account's page.  Routing describes the way in which DUAL Softswitch decides which carrier(s) to use for a call, and, by default, is determined using Least Cost Routing.  Both of these attributes can be altered on a per-account basis using this page, which can be reached by clicking on the Special rates and routes link in the Quick Links area of an account page.

 

A table on this page shows all special rates and routes in place for the account.  An existing entry can be changed by clicking on the destination name in the table.  A new entry can be made using the form at the bottom of the page:

 

Destination

Select a destination for this entry. The "*" wildcard selects all breakouts within a country.

Tariff

Select a tariff to use for this destination, or leave as "[Default]" to keep the base tariff assigned to the account.  If a tariff is selected, then the per-minute rate defined by that tariff will be used.  If the tariff has any special routing defined, then that routing will also be used for calls to the selected destination.

Rate

You can override the per-minute rate assigned in the account's tariff by entering a new rate into this box.

Wholesale rate

If a carrier rate is entered into this field, standard Least Cost Routing is bypassed, and calls to this destinations are routed directly to the carrier selected in the First Route field.

First route

Optionally, select a carrier at which the Least Cost Routing should start. If a Wholesale Rate is entered, then calls will bypass standard routing and will be sent directly to this carrier.

Last route

Optionally, select a carrier at which  the Least Cost Routing should stop. First Route and Last Route can be used to create a sub-set of carriers within the standard Least Cost Routing.

Allow loss

You can override the financial loss settings for this particular destination by setting one of the options in this section.  This overrides the Allow Loss setting at an account level and tariff level and controls whether a call can proceed if it would result in a financial loss; that is, if the per-minute rate paid by the customer is less than the per-minute rate charged by a carrier.

 

When you have completed the form, press the Continue button to activate the entry.